1) General

These Terms and Conditions apply to all transactions and interactions with Wristify, including purchases made through our website. We reserve the right to update these terms periodically, with changes taking effect upon posting on our website. Check this page for the latest version. Your continued use of our website constitutes acceptance of the updated terms.

2) Purchases and Orders

Order Acceptance: All orders are subject to acceptance by Wristify. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud. You will be notified via email if your order is not accepted.

Pricing and Availability: Prices and availability are subject to change without notice. We strive to ensure accuracy but are not liable for errors in pricing or product descriptions. In case of an error, we will contact you to confirm or cancel the order.

Payment: Payment must be made in full at the time of purchase using accepted methods. All payments are processed securely, and we do not store your payment information beyond what is necessary for order fulfillment. See our Privacy Policy for details.

Order Confirmation: Upon successful order placement, you will receive a confirmation email with order details. This does not guarantee availability until the order is processed and shipped.

3) Shipping and Returns

All orders are subject to our Shipping Policy and Refund Policy. We offer complimentary priority shipping worldwide, with specific terms for local (Hong Kong), U.S., and international deliveries. Returns are accepted within 14 days of receipt, provided the timepiece and accompanying items are in their original condition, subject to the conditions outlined in our Refund Policy.

4) Warranty and Authenticity

All timepieces are covered by our Warranty and Authenticity Policy, including any valid manufacturer’s warranty and our exclusive 1-year Wristify warranty for defects in timekeeping accuracy and functionality under normal use. We guarantee the authenticity of every timepiece, with a full refund or replacement offered if found inauthentic.

5) Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Wristify or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent, except for personal, non-commercial use related to your purchase.

6) Limitation of Liability

At Wristify, we are dedicated to ensuring your satisfaction with every purchase. For issues with your timepiece, our Refund Policy and Warranty and Authenticity Policy provide comprehensive solutions, such as refunds, repairs, or replacements. To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages (e.g., loss of profits or data) arising from your use of our website or purchase of our timepieces.

Our maximum liability is limited to the purchase price of the timepiece.

We are not responsible for delays or failures due to circumstances beyond our control, such as natural disasters, carrier issues, or customs delays.

7) Your Responsibilities

You agree to:

Provide accurate and complete information for orders and communications.

Comply with all applicable laws, including payment of any import duties, taxes, or fees for international orders.

Use our website in a lawful manner, refraining from unauthorized access or activities that may harm our systems or other users.

8) Privacy

We collect and use your personal information solely to process and fulfill your order, in accordance with our Privacy Policy. We do not use your data for marketing or advertising purposes, and we implement industry-standard security measures to protect it.

9) Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from your use of our website or purchases will be resolved through negotiation in good faith. If negotiation fails, disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong.

10) Contact Us

For questions about these Terms and Conditions or any aspect of your purchase, our concierge team is available 24/7 at info@wristify.co. We are committed to ensuring your satisfaction with Wristify.

Last Updated: September 30, 2025